TimberGift policies

Privacy Notice

Last updated: 9 November 2026.

Information we collect

When you submit a project inquiry, we collect your email address and message. Estimated quantity is optional. If you start from a product page, its product reference is included automatically. You may voluntarily share your name, company, destination or timing during follow-up correspondence. Security services may process technical information needed to prevent abuse.

Why we use it

We use inquiry information to respond, clarify the brief, prepare a quotation basis, protect the website and keep an operational record of the request. We do not sell inquiry data.

Storage and recipients

Inquiry records are stored in an access-controlled database on our Hostinger website server. Email notifications and follow-up correspondence use our Zoho business mailbox. Cloudflare processes technical data for website security and Turnstile verification; see its Turnstile Privacy Addendum.

Retention

Unsuccessful inquiries are reviewed for deletion after 12 months unless a longer period is needed for an active project, legal obligation or dispute. This is a manual review, not an automatic deletion service.

Your choices

You may ask to access, correct or delete information, subject to applicable obligations. For privacy questions or requests, contact sales@timbergift.com.

International access

TimberGift handles inquiries from China and uses the hosting, email and security providers described above. Information may be processed outside your country. Contact sales@timbergift.com with questions about the handling of your inquiry.